Privacy policy

PRIVACY POLICY THG Creative Agency B.V.

THG Creative Agency, located at Veemarktkade 8, 5222 AE’s Hertogenbosch, highly values personal data protection. Within this privacy policy, we would like to provide clear and transparent information regarding processing personal data. We make every effort to ensure privacy and handle personal data carefully. In all cases THG Creative Agency adheres to applicable laws and regulations, including the General Data Protection Regulation (AVG). This implies that we at least:

  • Processing of your personal data is limited to only those data that are minimally required for the purposes for which they are processed;
  • Processing your personal data in accordance with the purpose for which they were provided, these goals and types of personal data are described in this privacy policy;
  • Aks for your permission if this is required for processing your personal data
  • Have taken appropriate technical and organisational measures to ensure the security of your personal data;
  • Not transmitting personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided.
  • Be aware of your rights regarding your personal data, point this out, and respect them.

In case there are any questions, concerns or complaints regarding this privacy policy or if you wish to file a request to practice your rights as explained in Article 5, please do not hesitate to contact us. This is possible via de contact details at the end of this document.

PROCESSING PERSONAL DATA FROM CLIENTS AND SUPPLIERS

THG Creative Agency processes your personal data since you benefit from our services and/or because you provided this data to us. Below you can find an overview of the processed data:

  • Name
  • Surname
  • Gender
  • Address details
  • Phone number
  • Bank account number
  • E-mail address
  • IP address
  • Other personal data which is actively provided during communication

The above-mentioned data are processed for the purpose of the following aims:

  • You are a current or former client or supplier of ours. In this case, we use your personal data for communication about our services.
  • We use your personal data for direct marketing to send you information and newsletters.
  • We could use your personal data to comply with legal obligations, such as required information for tax authorities.
  • Your data is used for the purpose of executing agreed activities or arrangements.
  • Your data is used for the purpose of invoicing.

The personal data is processed based on the following principles, which are determined by the General Data Protection Regulation (GDPR):

  • Permission of the involved party
  • Execution of an agreement
  • The data processing is necessary for executing arrangements.
  • Legal obligations
  • The data processing is required to comply with legal obligations.

THG Creative Agency stores your personal data no longer than it is needed to fulfil the purposes for which your data is collected. Personal data received by us, are stored, kept and used for as long as necessary and as long as collaboration is in place.

PROCESSING PERSONAL DATA FROM PROSPECTS, STAKEHOLDERS AND INTERESTED

The personal data of prospects, stakeholders and/or interests are processed by THG Creative Agency for the purpose of the following aims:

  • Your personal data are used for providing information in the context of a newsletter of direct contacts

In order to achieve the above-mentioned purpose THG Creative Agency could ask for the following data:

  • Name
  • Surname
  • Address details
  • E-mail address

This data is used based on the following principle, which is determined by the General Data Protection Regulation (GDPR):

  • Permission

The permission of the involved party could be obtained orally, by providing a business card or digitally. Prior to sending the newsletter permission is asked, this permission could be provided by a digital subscription for the newsletter.

PROCESSING PERSONAL DATA FROM EMPLOYEES

Personal data of employees are used by THG Creative Agency for the purpose of the following aim:

  • Executing the labour agreement

The underlying principle for this purpose is:

  • The labour agreement

In order to comply with the above-mentioned purpose, THG Creative Agency could ask for the following data:

  • Name
  • Surname
  • Date of birth
  • E-mail address
  • Phone number
  • Social Security number
  • Bank account number
  • Copy of ID or passport

THG Creative Agency saves the personal data no longer than strictly needed to fulfil the purposes for which your data is collected. For some of this data fiscal retention is required. THG Creative Agency is legally obligated to keep a copy of an ID or passport and a payroll tax declaration for 5 years after termination of employment. For the remaining data no legal retention is in place, this data is stored until 2 years after termination of employment.

PROVIDING PERSONAL DATA TOWARD THIRD PARTIES

THG Creative Agency provides your personal data never towards third parties for commercial purposes. Furthermore, THG Creative Agency provides these solely to third parties when necessary for salary payments or to comply with agreed arrangements. With the organizations who receive your personal data on behalf of THG Creative Agency, a processing agreement is made. This agreement is made to protect the privacy and security of your personal data.

YOUR RIGHTS REGARDING PERSONAL DATA

You have the right to see and adjust your personal data or to have them removed. Furthermore, you have the right to withdraw your permission for processing your personal data or to object to the processing of this data. Additionally, you have the right to data portability. This entails that you are able to request to have your personal data sent to you or to another, indicated by your, organization. In this case, we might ask you to legitimize yourself before carrying out the request.

PROTECTION OF PERSONAL DATA

  • THG Creative Agency takes the protection of your personal data seriously and takes proper measures to avoid misusage, loss, unauthorized access, unwanted publication and unauthorized adjustments. We have taken accurate technical and organizational measures to protect personal data, such as: All persons who are able to access your data on behalf of THG Creative Agency  are obliged to maintain their confidentiality.
  • THG Creative Agency uses a username and password policy on all its systems.
  • All employees have been informed about the importance of the protection of personal data.

THIRD PARTY PROCESSORS

Our carefully selected partners and service providers may process personal information about you on our behalf as described below: Digital Marketing Service Providers. We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

QUESTIONS

In case you have a complaint or question regarding the processing of your personal data, we kindly request you contact us immediately. Furthermore, you always have the right to file a complaint at the Dutch DPA, which is the supervisory authority for privacy protection.

You could contact us via the following contact details:

THG Creative Agency
Veemarktkade 8
5222 AE ’s Hertogenbosch
+31 (0) 85 06 57 142
info@wearethg.com